Quality Management In Oman’s Construction Industry

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dc.contributor.authorAl-Bulushi, Khalid Ali Sulaiman
dc.date.accessioned2018-08-24T01:16:55Z
dc.date.available2018-08-24T01:16:55Z
dc.date.issued2009-11
dc.description.abstractTotal quality management (TQM) process can be considered as the latest system in the field of quality, after quality inspection, quality control, quality assurance and ISO 9000 quality management in the construction sector. Recently, many organizations resorted to the application of TQM in the world, with a view to assessing the level of quality and to improve it. The objectives of this research are: i) to investigate the current TQM implementation in Oman construction companies, ii) to investigate the obstacles that construction companies face in implementing effective TQM practices, iii) to identify the quality factors that are critical to effective implementation of TQM and which factors impact site productivity; and to provide possible solutions to overcome these problems, and iv) to identify the perceptions of clients towards the performance of contractors in Oman with regards to quality. The respondents of this study are the contractors in the Sultanate of Oman in various grades of companies as classified by the Chamber of Commerce and Industry of Oman. The data of this study was collected quantitatively using two sets of questionnaires, i.e. i) collected from the contractors, and ii) collected from the clients.en_US
dc.identifier.urihttp://hdl.handle.net/123456789/6392
dc.language.isoenen_US
dc.publisherUniversiti Sains Malaysiaen_US
dc.subjectQuality Managementen_US
dc.subjectOman’s Construction Industryen_US
dc.titleQuality Management In Oman’s Construction Industryen_US
dc.typeThesisen_US
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