The Effects Of Electronic Communication, Eustress, Job Satisfaction On Employee Engagement
| dc.contributor.author | Almazrouei, Sultan Ali Suleiman | |
| dc.date.accessioned | 2016-12-14T02:51:10Z | |
| dc.date.available | 2016-12-14T02:51:10Z | |
| dc.date.issued | 2016-06 | |
| dc.description.abstract | Employee engagement is the cornerstone for any organization's success. It fosters employee's performance and alleviates employee's intention to turnover. However, it is the major challenge for many industries. The purpose of the study is to investigate the influence of electronic communication (email effectiveness, Facebook usage and Twitter usage) on eustress, job satisfaction and employee engagement. It also hypothesizes that eustress increases job satisfaction and job satisfaction increases employee engagement (vigor, dedication, absorption). Further this research also investigates the mediating effects of eustress between electronic communication (email effectiveness, Facebook usage and Twitter usage) and job satisfaction and the mediating effects of job satisfaction on the relationship between eustress and employee engagement (vigor, dedication, absorption). Data were collected from 483 employees chosen randomly from Ministry of Education in Oman. SmartPLS based SEM is used to test the relationships between variables. Furthermore PROCESS macro is used to discover the mediation effects. The analysis revealed a positive significant relationship between Facebook usage and employee engagement. It also confirmed a positive significant relationship between Twitter usage and dedication; whereas, it failed to support the hypothesized relationships between twitter usage and vigor, absorption. Further, email effectiveness at work relates positively with vigor and absorption; while it unveiled non-significant relationship between email effectiveness at work and dedication. Electronic communication (email effectiveness, Facebook usage and Twitter usage) enhances eustress, and eustress enhances job satisfaction. Moreover, the results indicate that email effectiveness has a positive significant relationship with job satisfaction; whereas, Facebook and Twitter usages do not influence job satisfaction significantly. Further, job satisfaction increases vigor, dedication and absorption at work. The results also indicate that eustress mediates the relationship between electronic communication (email effectiveness, Facebook usage, Twitter usage) and job satisfaction, and job satisfaction mediates the relationship between eustress and employee engagement. Implications and suggestions for future research are also discussed. | en_US |
| dc.identifier.uri | http://hdl.handle.net/123456789/3279 | |
| dc.subject | The influence of electronic communication (email effectiveness, Facebook usage and Twitter usage) on eustress | en_US |
| dc.subject | job satisfaction and employee engagement | en_US |
| dc.title | The Effects Of Electronic Communication, Eustress, Job Satisfaction On Employee Engagement | en_US |
| dc.type | Thesis | en_US |
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