The effects of human resource management practices (HRM) on service innovation in Malaysian Islamic banks

dc.contributor.author	Khaldoun Najati, Mohammed Khaled
dc.date.accessioned	2014-11-14T02:57:06Z
dc.date.available	2014-11-14T02:57:06Z
dc.date.issued	2012
dc.description	Master	en_US
dc.description.abstract	objective of this study is to examine the effect of human resource practices on service innovation in the context of Islamic banks. This study examines three dimensions of HRM practices: compensation, performance appraisal and participation. Three broadly hypothesized relationships were tested using a sample of 130 employee of 10 Islamic banks located in Penang. The factor analyses and the reliability test confirmed that service innovation in the context of Malaysia Islamic banks is a five-dimension While HRM consists of 14 dimensions. Regressions analyses demonstrated that compensation and participation have an insignificant relationship with service innovation while performance appraisal was found to be positively and significantly related to service innovation. The theoretical and practical implications of the study as well as suggestions for future studies are also provided.	en_US
dc.identifier.uri	http://hdl.handle.net/123456789/466
dc.language.iso	en	en_US
dc.subject	Business Administration	en_US
dc.subject	Islamic Banking	en_US
dc.subject	Service Innovation	en_US
dc.subject	HRM practices	en_US
dc.title	The effects of human resource management practices (HRM) on service innovation in Malaysian Islamic banks	en_US
dc.type	Thesis	en_US

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