Development Of A Competency Appraisal Model Based On Intrinsic Personal Traits For Maintenance Workers
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Date
2009-12
Authors
Abdul Razak, Izatul Hamimi
Journal Title
Journal ISSN
Volume Title
Publisher
Universiti Sains Malaysia
Abstract
The role of maintenance in modern manufacturing industry is becoming ever
more important, with organizations adopting maintenance as a profit-generating
business element. As the human aspect plays significant role in the overall
maintenance operations, this area of study has received much emphasis recently.
‘Personnel competent’ which including the maintenance personnel’s technical skills,
knowledge and attitude is often considered as main contributing factors to success or
failure of organization’s maintenance operations. The competency of these personnel
should therefore be paramount and need to be monitored. Thus, in this research, a
model named Workforce Competency Model is developed as a tool to gauge or
quantify the individual maintenance workforce performance.
Description
Keywords
Competency Appraisal Model Based , Intrinsic Personal Traits For Maintenance Workers